Policies

Terms of Service

The terms for using the Jawaharat website and buying our handcrafted imitation jewellery: orders, pricing, payments, shipping, returns and your rights.

Last updated 4 min read

These Terms of Service (“Terms”) apply to your use of this website and to every purchase you make from Jawaharat Jewels (“we”, “us”, “our”), owned and operated by an individual proprietor based at G-3, Purn Vila
Udaipur, Rajasthan 313003. By using the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy and Returns & Exchange policy.

Eligibility

You must be at least 18 years old, or use the website with the involvement of a parent or guardian, and be able to enter into a binding contract under Indian law.

Our products

All Jawaharat pieces are imitation (fashion) jewellery. They are made from plated alloys with kundan, stones, beads and pearls. They are not made of real gold, silver, diamonds or precious stones, and are not hallmarked.

Many pieces are handcrafted, so small differences in colour, stone placement and finish are natural and are not defects. We try to show every product accurately, but colours can look slightly different on different screens.

Prices and offers

All prices are in Indian Rupees (₹). Shipping charges are shown at checkout before you pay. Applicable taxes, if any, are included in or added to the price as shown at checkout. Offers and discount codes are valid only for the period and terms stated and cannot be exchanged for cash. If a product is listed at a clearly wrong price because of an error, we may cancel the order and refund you in full.

Orders

An order is confirmed only after successful payment, or after confirmation for cash on delivery. We may refuse or cancel an order if a product is out of stock, the address is not serviceable, the order looks fraudulent, or for other genuine reasons. If we cancel a prepaid order, we refund the full amount.

Payments

We accept UPI, debit and credit cards, netbanking and wallets through our payment partner Razorpay, and cash on delivery where available. Your payment information is handled securely by Razorpay under its own terms; we do not store card or UPI details.

Shipping, returns and exchanges

Delivery, charges and timelines are explained in our Shipping Policy. Exchanges, refunds and cancellations follow our Returns & Exchange policy.

Care and use

Imitation jewellery lasts longest when kept away from water, perfume, lotions and sweat, and stored dry in its pouch. Plating can fade with time and use; this is normal wear and not a defect. Please stop using a piece if you notice any skin irritation.

Intellectual property

All content on this website, including the Jawaharat name and logo, designs, photos and text, belongs to us or is used with permission. You may not copy, reproduce or use it for commercial purposes without our written consent.

Reviews and messages

When you post a review or send us content, you confirm it is honest and your own, and you allow us to display it on our website and social media. We may remove content that is false, offensive or unlawful.

Limitation of liability

To the extent allowed by law, our total liability for any claim related to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, or for delays caused by events outside our reasonable control.

Governing law

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Udaipur, Rajasthan.

Changes to these Terms

We may update these Terms from time to time. The version on this page, with its “last updated” date, applies to orders placed from that date.

Contact and grievances

Jawaharat Jewels
G-3, Purn Vila
Udaipur, Rajasthan 313003
Email: wpdev777@gmail.com
Phone: +91 96699 83804
Grievance Officer: The owner, Jawaharat Jewels

Still have a question?

Message us on WhatsApp or email. We usually reply within a few hours.

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